Shipping

We usually ship most orders within 24 to 48 hours. You should receive your order within 2 to 10 business days depending on your selection. However, it can take a little longer during peak holiday. We pride ourselves in quick and efficient service and strive to get each and every order out as quickly as possible. We ship UPS, FedEx, USPS and FedEx SmartPost. 

Shipping Charges

Country Life Mercantile has new shipping options in the 48 contiguous states.

Shipping days do not include processing days, weekends or holidays.

Economy
  Product total $49.99 or less  5-10 Shipping Days..............$9.95
  Product total $50.00 - $99.99 5-10 Shipping Days..........$10.95
  Product total of $100+  5-10 Shipping Days......................FREE
Ground  (FedEx/UPS) 2-6 Shipping Days.........................$13.95

APO and FPO addresses must ship through the USPS so Economy shipping rates will apply.

Payment Options - We Accept Visa, MasterCard, American Express and Discover Card.

Refund policy

Merchandise purchased may be returned within 30 days of arrival date for a full refund. Eligible returns must be unused, have tags attached, and be smoke-free. If the merchandise is in returnable condition you will receive a full refund. Shipping charges will not be refunded, and all returns are done at the customer’s expense. All SALE items and SEASONAL items are FINAL SALE.

Please note the following:

 - All returned items must be sent back to us using the original shipping boxes and packing materials.
 - Sales of clearance items are final.
- Send returns via UPS, FedEx, or First Class mail. Country Life Mercanyile is not responsible for lost returned packages.
 - Shipping and handling charges will not be applied for an even exchange of the same item.
- However, shipping and handling charges will apply to exchanges for new items.

Refunds:

 - If your original order was paid by credit card, a credit will automatically be applied to the same credit card.

Please include the returns form that came with your original shipment or list the following information on a separate piece of paper:

 - Your name, address, and phone number
 - The product information—including item number and description
 - The reason for your return
 - The requested action you would like us to take